Big Ike's finished my roof and gutters yesterday and I just can't be happier! Mark has the best customer service and his crew was pleasant, professional, fast and efficient. I needed my roof done before returning to Arizona and Mark made it happen - even in the snow!! I would not hesitate to use them again and I will recommend them to any and everyone!
Judie T. Whitmore Lake, MI
Big Ikes Roofing was so superior and professional. We are so pleased with our new roof and wood wrapping with metal around our home. The crew for both projects were very friendly and outstanding with their work. I know that Big Ikes is the one to get the job done right and in a timely manner. On a scale from 1 to 10 .... I would give this company a "15". You will not be disappointed at all. Thanks to Mark and Dave for your expertise in our home improvement projects. We are also having Frank M. who will be doing our kitchen counters and a much needed deck remodel as well. Best Regards,
Robert Boyk and Barb Baker
Barbara Baker Ann Arbor, MI
We are very satisfied with our new roof from Big Ike's. The quality of materials and experience and professionalism of the roofers was excellent. Here's some more details about our experience:
We have a 1932 brick Tudor which needed a whole roof replacement. We believed there were 2 layers of shingles on the old roof. We had 4 companies come out to give quotes. Each of the roofing companies sent out friendly, professional estimators. With Big Ike's, you get the owner. Cost wise, Big Ike's mid range product was more expensive than the other companies' or on par with 2 of the others' higher end roofs. We debated who to go with for a long time and ended up going with Big Ike's even though it wasn't the cheapest option. Here's why: it came down between Big Ike's and the company that had given us the lowest estimate of the four. These 2 were the only companies that addressed our issue of having no intake ventilation. After doing some Googling, I realized having proper intake ventilation was ideal so the other 2 companies got knocked out of the running for not even mentioning it. Then, it came down to the specific products offered. The other company did drip edge ventilation which allows air to come in at the gutter and Big Ike's uses an intake vent that is several inches up on the roof. I contacted the shingle company we chose (Atlas) and they informed me either ventilation system would be sufficient. However, after a lot of google searching and reading through contractor forums, etc. it appeared as though the dripedge vent is more likely to have leaking issues (related to ice dams). It seemed to be less preferred than the other types of ventilation, but I will say a lot of people also said they never had problems with them. Ultimately, we decided to play it safe and went with Big Ike's because of this. We chose the Atlas Stormmaster shake and we love the way it looks. The crew that came out to install the roof was excellent - worked HARD for 2 days straight in pretty brutal weather (cold and windy) and the finished product was better than expected. We found out that there were actually 3 layers of shingles up there, but we weren't charged anything more for removing the extra layer. At the end of the day, we didn't go with our cheapest option, but we feel like we definitely got our money's worth and we are very confident we will have a beautiful, functional roof for many years.
Katie M. Dearborn, MI
Big Ike's installed a beautiful roof. Complete tear off and replacement. Gerald was very attentive to our requirements and went above and beyond to help us prepare for the install. The roofing team worked well into the heat and night to complete the job in a couple of days.
Jason W. Brighton, MI
What I liked about IKE:
Always on time.
Always did exactly what we talked about.
Never quit until I was completely satisfied.
Followed through on every detail.
Helped me understand what to look for in the way of quality so I knew A job well done when I saw it.
Both the Gutter and roof crew were very experienced and confident in their work as craftsmen.
Worked with me on budget, time, scope and quality.
Professional crews that were courteous to me and my family.
What I didn't like:
All Ike does is Roofs, gutters and siding. I could use a contractor like him for so many other things.
My overall experience was positive and I know my roof is commercially sound and built to withstand harsh weather well into the future .
Mike M. Ypsilanti, MI
Wow! What a company and what a knowledgeable salesperson. Along with a great price the installation was great. Ike was the ONLY salesperson that went over every aspect of the product and the installation. He showed us everything we would get and everything we could expect. The crew showed up early and took care of business! Also since I was leaving for out of town Ike went above and beyond, He showed up to make sure all went well. Way to go Ike you hit it out of the park!!!!!! I think this was a TEN STAR performance..
Bob V. Wayne, MI
Very professional and had the job done in the time quoted. I would highly recommended them
David L Brighton, MI
On time and did not try to sell anything you did not need. Keep us updated on the status. Finished the roof on time and it looks great.
Steve S Canton, MI
Very professional workers & extremely dedicated to every detail of my roof job. I could not be happier with the outcome.
Catherine C Howell, MI
I was very pleased with the entire process from sales to cleanup. They all did a superb job!
James G Livonia, MI
The crew that put my new roof on did a great job! They are hard workers, taking advantage of all the daylight hours. I'm very pleased with how my roof looks, and the owner of the company personally made sure I was satisfied with the job.
Erin S Livonia, MI
Gave him a call, he was out the next day, and did what he said he was going to do. He was fast, efficient, and easy to work with.
Chris D Novi, MI
They were really good and they did a great clean up. They always answered all my questions and even the crew.
Ron M Bloomfield Hills, MI
I thought I might have a roof leak so I called another company first but they were pressuring me and making me feel uncomfortable. So I called Big Ikes since they replaced our entire roof, including the plywood, back in 2000. Mark came out right away to take care of things. The other company wanted me to wait two weeks. Mark is very friendly, personable, caring and dedicated. He made the repairs and even fixed my loose gutter and hanging soffit! I highly recommend Big Ikes Roofing!
Therese O Dearborn Heights, MI